Terms & Conditions

The Shop Store LLP.
Registered Number; OC347975.

The Quadrangle,

Crewe Hall,

Weston Road,

Crewe,

Cheshire.
CW1 6UY

Email; accounts@theshopstore.co.uk

Tel; 08456 045540

VAT Registration Number; 976675453.

 

The Shop Store LLP will hereinafter be referred to as “TSS.”

www.theshopstore.co.uk will hereinafter be referred to as, “the TSS website”

 

Sale of Goods Terms

These terms relate to items supplied to you through the TSS website and should be read in conjunction with the General Terms & Conditions which shall also apply;

1              Prices

1.1               Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched, a contract will be made between you and us.

1.2               The prices payable for the items that you order are clearly set out on the TSS website. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price provided that we notify you before we dispatch the item concerned.

1.3               All prices are expressed exclusive of any VAT payable unless otherwise stated.

1.4               All products set out on the TSS website are sold in units of 1 unless stated otherwise

1.5               Your credit / debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of placing your order. The cost of your shopping may include a transaction fee.

2              Availability

2.1               If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item. [Please note that we will attempt to deliver substitute lines should selected lines be unavailable unless you request us not to do so.]

3              No Domestic Use

3.1               The online store is available for commercial use only. TSS reserves the right to refuse orders from domestic users or that we consider are domestic concerns.

4              Delivery

4.1               Delivery will be made to the address specified by you on the completed order form.

4.2               We will deliver your order to the main entrance of the delivery address. [Please note that we deliver goods only to specified regions within the United Kingdom.]

4.3               Delivery times will normally be within normal working hours, (8.30 a.m. to 5 p.m.) Specific times may be agreed with you at the time of placing your order. All goods must be signed for on delivery by an adult aged 18 years or over. Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

5              Returns of non-perishable items

5.1               We hope you will be happy with your purchase. However, should you feel it necessary to return a non-perishable item; you may cancel the contract for its purchase by contacting us. Please ensure you follow our returns procedure – in the first instance call our returns line on the local rate number 08456 045540 to obtain your return authorisation number and details on how to return your product within seven working days of delivery of the items to you. All items will be subject to a handling charge of 20% of the value of the goods returned and must be dispatched in secure packaging to the address we specify which may vary.

5.2               You will be responsible for the cost of returning any item to us unless the item is defective or we have delivered the item to you in error or as a substitute. The item should be returned to us in its original condition & original packaging. If we do not receive the item back from you; we may arrange for collection of the item from you at your cost.

Please note that we can only accept returns that are unopened, unused and in their original packaging. If your item is faulty please call our customer care team who will arrange for a collection. TSS accepts no liability for returned parcels getting mislaid; please arrange proof of postage insurance through Royal Mail.

5.3               When we receive notice of cancellation of your contract for any item, we will refund the price paid by you for that item or at your request. If the item is defective; we will repair the item or supply you with a replacement item. We will not refund the delivery charge for sending the item to you unless you are returning an entire order.

6              Cancellation and changes prior to delivery

6.1               You can cancel or change any of your current orders prior to dispatch by contacting TSS.

 

General Terms & Conditions

 

These Terms and Conditions govern your use of the TSS website and your relationship with TSS. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the TSS website. If you have any questions on the Terms and Conditions, please contact TSS.

1              Use of the TSS website.

1.1               The TSS website is provided to you for your commercial use subject to these Terms and Conditions. By using the TSS website you agree to be bound by these Terms and Conditions.

2              Amendments

2.1               We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the TSS website. Any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the TSS website. The changes will apply to the use of the TSS website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the TSS website. If you continue to use the TSS website after the date on which the change comes into effect, your use of the TSS website indicates your agreement to be bound by the new Terms and Conditions.

3              Registration

3.1               To register on the TSS website you must be over eighteen years of age.

3.2               You must ensure that the details provided by you on registration or at any time are correct and complete.

3.3               You must inform us immediately of any changes to the information that you provided when registering by updating your commercial details in order that we can communicate with you effectively.

4              Password and security

4.1               When you register to use the TSS website you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting TSS immediately.

4.2               If TSS has reason to believe that there is likely to be a breach of security or misuse of the TSS website, we may require you to change your password or we may suspend your account.

5              Intellectual property

5.1               The content of the TSS website is protected by copyright, trade marks, database right and other intellectual property rights. You may retrieve and display the content of the TSS website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the TSS website without written permission from the TSS.

6              Your use of the TSS website

6.1               You may not use the TSS website for any of the following purposes:

6.1.1            disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

6.1.2            transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;

6.1.3            interfering with any other person’s use or enjoyment of the TSS website; or

6.1.4            making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

6.2               You will be responsible for our losses and costs resulting from your breach of this clause 6.

7              Availability of the TSS website

7.1               Although we aim to offer you the best service possible, we make no promise that the services at the TSS website will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the TSS website you should report it to TSS and we will attempt to correct the fault as soon as we reasonably can.

7.2               Your access to the TSS website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

8              TSS’s right to suspend or cancel your registration

8.1               TSS may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

8.2               You can cancel your registration at any time by informing us in writing at TSS. If you do so, you must stop using the TSS website.

8.3               The suspension or cancellation of your registration and your right to use the TSS website shall not affect either party’s statutory rights or liabilities.

9              TSS’s liability

9.1               The TSS website provides content from other Internet sites or resources and while TSS tries to ensure that material included on the TSS website is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If TSS is informed of any inaccuracies in the material on the TSS website we will attempt to correct the inaccuracies as soon as we reasonably can.

9.2               If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the TSS website. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

9.3               This clause 9 shall not limit or affect our liability resulting from any products sold through the TSS website being found to be unsafe or if something we do negligently causes death or personal injury.

10            Third Party Websites

10.1             As a convenience to customers, the TSS website includes links to other websites or material which are beyond its control. TSS is not responsible for content on any site outside the TSS website.

11            Advertising and Sponsorship

11.1             Part of the TSS website may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the TSS website complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

12            Applicable Law

12.1             These Terms and Conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

13            International Use

13.1             We make no promise that materials on the TSS website are appropriate or available for use in locations outside the United Kingdom, and accessing the TSS website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

14            Miscellaneous

14.1             You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.

14.2             If you breach these Terms and Conditions and TSS chooses to ignore this, TSS will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

14.3             TSS shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.

14.4             The TSS website is owned and operated by TSS.

14.5             If you have any queries please contact TSS direct.

 

WEEE Regulations

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Recycling reduces the environmental and health risks associated with sending electrical goods to landfill. The Shop Store is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.

Customers must return their like-for-like WEEE item to us within 28 days of purchasing their new item from The Shop Store at their own cost. Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.

 

• Are there any other ways of disposing of my old electronic equipment?

If your old piece of electronic equipment is still in a good working condition or could be repaired for further use, please consider donating it to a charitable organisation or by giving it to someone else in need. By extending the lifetime of your old equipment you are also contributing to the efficient use of resources and avoiding additional waste.